Welcome to Kushinara Healthcare (https://kushinara.com/). By accessing and using our website, you agree to comply with the following Terms & Conditions. If you do not agree, please do not use our services.

1. General Terms

• Kushinara Healthcare is an online platform for purchasing medicines and healthcare products.
• You must be at least 18 years old to use this website.
• We reserve the right to modify these Terms at any time.

2. Product Information & Orders

• We strive to provide accurate product information, but we do not guarantee that all details, pricing, and availability are 100% accurate at all times.
• We reserve the right to cancel or refuse any order at our discretion.
• Orders may require prescriptions, if applicable.

3. Pricing & Payment

• All prices are listed in INR (Indian Rupees) and are subject to change.
• We accept payments through Razorpay, ensuring a secure transaction.
• Kushinara Healthcare is not responsible for any bank/payment gateway failures.

4. Shipping & Delivery

• We ship orders using Shiprocket.
• Estimated delivery time varies by location.
• Delivery delays due to unforeseen circumstances (weather, strikes, courier issues) are not our responsibility.

5. Return & Refund Policy

• We accept returns only for damaged or incorrect products.
• Refunds will be processed as per our Return & Refund Policy.
• Customers must report issues within 48 hours of delivery.

6. User Responsibilities

• You agree not to misuse the website or engage in fraudulent activities.
• Providing false prescriptions or misleading medical information may lead to legal action.

7. Privacy Policy

• Your use of this website is also governed by our Privacy Policy ([link to privacy policy page]).

8. Limitation of Liability

• Kushinara Healthcare is not responsible for any health-related issues arising from improper use of medicines.
• We are not liable for any indirect, incidental, or consequential damages.

9. Governing Law

• These Terms are governed by the laws of India, and any disputes shall be handled in Mumbai courts.

10. Contact Information

For any questions, contact us at:
Email: kushinarahealthcare@gmail.com
Phone: 074000 54936, +91 8850922904
Address: Office no. 402, Agarwal Corner, Plot no. 21, above Deb Hospital, Sector 21, Nerul, Navi Mumbai, Maharashtra 400706

By using our website, you agree to these Terms & Conditions. Please review them regularly for updates.